Guidepost for cleaning
The hours you pay next to the hours you bill. Regulars who leave without a word. A big month of move-outs hiding a thinner base. Re-cleans that collect nothing. Guidepost sorts it and writes you once a week.
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A cleaning business sells hours, and the profit hides in the gaps: time paid but not billed, regulars who leave without a word, a strong month of move-outs covering a thinner base. Guidepost pulls those apart and tells you the few things worth a look this week, in plain English.
A few numbers decide whether the hours you pay for come back as profit. Guidepost watches them and writes you when one moves.
Your cleaners get paid for the whole day; you only bill the time inside someone's home. Driving, lockouts, and restocking eat the rest. Guidepost watches what an hour of wages brings back.
The numbers cleaning runs on →Weekly and biweekly cleans are the money you can plan on. But clients rarely quit out loud; the next visit just never gets booked. Guidepost watches who's rebooking and who's gone quiet.
Why clients quietly leave →Move-outs and deep cleans pay well, but they don't come back. A strong total can cover for regulars dropping off underneath. Guidepost splits them so you see it coming.
Why the total can mislead →A crew can work a full day and bill a thin one if the stops are spread across town. Guidepost flags when a route's billed hours slip while the paid hours hold.
Why route density is money →Sending a crew back costs you the wages again and bills nothing. It's often the first sign a client is about to leave. Guidepost flags when redos creep up.
What re-cleans really cost →Sample notes, not real customers. Two kinds: do it now and worth a look. The dollar figures come from your own books.
Fewer homes are rebooking
The month's total held up, but a handful of regulars didn't book their next clean. Could be vacations, could be goodbyes. Here's who, so you can tell early.
One crew's day is bringing in less
Same crew, same paid hours, less billed: usually more driving between stops, or jobs running long. Here's the day, laid out.
An office account is past due
A commercial account is more than 60 days behind on two invoices. A call gets it moving. Here's who to reach.
Re-cleans ticked up
Three redo visits this month, all on routes a new hire just took over. New cleaners find their feet in a few weeks, so this is worth watching, not panicking.
See a complete note on the sample digest.
We go deeper on each of these: the numbers cleaning runs on, what re-cleans cost, why the total can mislead, and chasing late invoices.
Curious how this differs from your software’s AI? The compare page lays it out. Prices sit on the pricing page. Run a different trade? See Guidepost by trade.
Easiest on a quick call. The founder connects your tools and lays your paid hours next to your billed hours, about 20 minutes.