Guidepost for plumbing

Four things move a plumbing shop’s profit: the job mix, the after-hours price, the money owed, the redos.

Emergencies and planned work, split apart. After-hours calls that should pay more. The commercial accounts dragging past 60 days. The jobs you went back to fix. Guidepost sorts it and sends one short note a week.

Works with JobberHousecall ProQuickBooks your ads. Connect once; we set it up together.

A plumbing shop runs on two clocks: the emergency that pays now and the scheduled job that pays thin. Lump them together and the reports hide which one is carrying you. Guidepost keeps them apart and calls out the handful of things worth acting on this week, in plain English, with the math shown.

What it watches while you work.

A handful of numbers decide whether a plumbing shop’s busy month is a good one. Guidepost checks them each week and flags the ones that moved.

Big jobs and small jobs hide each other.

Emergency calls pay well. A run of small scheduled jobs doesn't. Lump them together and the small ones disappear. Guidepost splits them so you see what's really paying.

Why your average job slips →

Late-night calls can quietly stop paying off.

After-hours work is where the money is, as long as the price covers the overtime and the trip. When that slips, your average job shrinks and you don't feel it for months. Guidepost flags it early.

When your prices drift →

The money you're owed adds up.

Homeowners pay on the spot. Big commercial jobs drag for a month or two. Guidepost flags the ones that are late, so you can call and actually get paid.

An easy way to chase late invoices →

Spot the jobs you had to redo.

Going back to fix a job is a trip you can't bill, and it bumps one you could. It's easy to miss, because it looks like new work. Guidepost flags when redos creep up, and which tech or part they're tied to.

What redos really cost →

Know which ads bring in calls.

You're paying for Google, maybe a directory or two. Guidepost shows which ones turn into booked jobs and which just cost you, so you can stop guessing.

What a booked job should cost you →

A sample week in your inbox.

Sample notes, not real customers. Each is one of two kinds: worth acting on or worth a look. The dollar amounts come from your own books.

  • Worth acting on

    You're owed money that's overdue

    Three commercial accounts are more than 60 days late, about $11,700 between them. A phone call gets it moving. Here's who to call this morning.

  • Worth a look

    Your jobs are getting smaller

    Your average job dropped, and it's the scheduled work, not emergencies. Here's the breakdown, so you can decide what to do.

  • Worth a look

    Late-night calls aren't paying off

    More after-hours calls last month, but they didn't bring in more money. Worth a look at how they were priced.

  • Worth a look

    The same part keeps coming up in redos

    Three redos this month involved the same part. Worth pulling those jobs to see whether it's the part or the install, before it happens again.

See a full one on the sample digest.

See it on your own numbers.

Easiest on a quick call. The founder hooks up your data and splits your emergencies from your planned work while you watch, about 20 minutes.